Catering professionals

Discover our tips for maintaining your dVine.

The time for resuming operation is fast approaching. After an extended period of inactivity, your dVine also deserves special attention! Discover our tips for maintaining your dVine.

Restart Procedure

  • Clean the water reservoir area.
  • Fill the reservoir with fresh water and put it back in place (press firmly).
  • Plug in and start your dVine using the On/Off button.

The screen may not light up immediately or may light up, turn off, and then light up again repeatedly.

  • Leave the dVine running and keep it plugged in for at least one hour.
  • Make sure that the indicator light at the top right is on: the dVine is operating properly.
  • After one hour of being plugged in, turn off the dVine using the On/Off button. Wait for the screen to completely turn off.
  • Restart your dVine.
  • It will function normally.

Maintenance and Cleaning Procedure for your dVine

Daily Cleaning

After each service, ensure that the reservoir is filled and perform 3-4 rinses before turning off the dVine.

Weekly Cleaning

Remove the reservoir from the dVine. Wipe off any water in the reservoir housing. If necessary, clean the reservoir slot with a damp cloth to remove any potential deposits.

Monthly Cleaning

Perform the weekly cleaning procedure, then, using a damp brush, clean the bottle well and wipe with a lint-free cloth.

Note: Do not use paper towels as they may leave residue that could clog the dVine.

Fill the reservoir with a solution of 50% food-grade white vinegar (not household vinegar) and 50% water. Slowly circulate this solution in the dVine. Initiate a rinse cycle every 15 minutes or so. This step will help eliminate limescale and wine deposits that may have accumulated. If necessary, pour 5 cl of tasteless strong alcohol (such as vodka or fruit alcohol) into the bottle well for a deeper cleaning. Finally, rinse the machine by passing 2 reservoirs of clean water to remove the vinegar taste.

If your dVine is clogged with residue during rinsing, follow these steps

1. Initially, unclog the bottom of the coil (where the rinse water and wine drain) with a toothpick or similar tool. This area often forms a small plug when the dVine gets a bit dirty. The remaining rinse water and/or wine should drain out.

2. To clean the drainage system, you can perform a rinse with strong alcohol (spirits). Ideally, use alcohol with little flavor, such as fruit alcohol or vodka. Pour the alcohol directly into the bottle well (from the top of the dVine) and let it drain.

3. Next, perform a second rinse with hot water (from the tap, not boiling water). Similarly, pour the water through the bottle well as before.

4. Finally, fill the reservoir with water and perform several “normal” rinses by pressing the “rinse” button on the dVine. These rinses help flush out the alcohol and any deposits, as well as remove the taste of alcohol. Ideally, run 3-4 reservoirs of water through the dVine.

Now you can reuse your dVine.

Remember to rinse your dVine after each bottle. You can even do 2 or 3 successive rinses before turning off the dVine to ensure that all the wine remaining in the coil is thoroughly drained, reducing the risk of clogging during storage.

External Cleaning

You can clean the dVine using a damp sponge. Do not use the abrasive side of the sponge to avoid scratching the paint.

For stubborn stains, use a small amount of dishwashing liquid on the sponge, then wipe with a damp sponge.

Finally, to prevent streaking, wipe the dVine with a lint-free cloth.

Note: Do not use paper towels. On the textured paint of the dVine, the paper will deteriorate, leaving small pieces difficult to remove later on.

Cleaning of Accessories

  • Sphere, water receptacle: Clean with a damp sponge. If necessary, add a drop of dish soap and wipe with a cloth.
  • Stainless steel grid: Clean with a sponge, water, and dish soap. Rinse thoroughly and wipe with a cloth. Caution: Do not use the abrasive side of the sponge!
  • Transparent tube: Clean with water and dish soap, rinse, and wipe.
  • Water reservoir: The interior is cleaned during the monthly cleaning with vinegar. If needed, use a damp sponge with dish soap inside and outside, then dry with a cloth. To reach the bottom inside of the reservoir, use the handle of a cocktail spoon or a tablespoon wrapped with a cloth.

Attention! Do not put the accessories in the dishwasher as the plastic may deform! Especially with faster and hotter professional dishwashers.